Delete your account & data

This page explains how to delete your FreelancerPeople account and the data linked to it — from the app, the website, or by request. It applies to the FreelancerPeople Android app (com.freelancerpeople.app) and freelancerpeople.com.

Delete from the app or website (self-service)

Go to Account → Settings and open the Deactivate / delete account option.

Confirm with the one-time codes we send to your email and mobile (for your security).

Your account enters a 72-hour grace period — sign in within 72 hours to cancel. After that it is permanently archived and your email is released.

Before deleting, withdraw any available wallet balance and close any active orders — deletion is blocked while funds are held or orders are in progress, to protect your money.

Request deletion by email

If you can't sign in, email support@freelancerpeople.com from your registered email address with the subject "Delete my account". We verify ownership and complete deletion within 30 days.

What is deleted

Your profile, username, bio, portfolio and uploaded media
Your services/SERVEs and listings
Account contact details (name, email, phone) and identity-verification documents
Saved items, messages, and personal preferences/settings

What we may retain (and why)

Transaction & tax records — order, payment and payout history is retained for the period required by law and financial regulations, then deleted.
Records needed for disputes, fraud prevention, or legal compliance — retained only as long as legally required.

Retained records are minimised and access-restricted. For full details see our Privacy Policy.